YOUR INFORMATION
Confidential by design.
Your business information is used to provide the assistance and access you request.
Private information stays separate from public content
Service briefs and attachments are available through an authenticated owner inbox. Business records are limited by business, role and branch permissions. Customers can see only a shop and products deliberately published for them; they cannot view private accounts, costs or staff records.
How we use information
We collect contact details, the service requested, your instructions and any supporting records you choose to supply. We use them to review, deliver and administer your requested services. We do not sell your information or publish your documents as marketing material.
Authorised handling and disclosure
BrightEdge personnel authorised for the service, and the hosting providers that operate this platform, may process information needed to deliver it. Additional sharing or public use requires your instructions or permission, except where disclosure is legally required. Discuss any special confidentiality requirements before uploading records.
Storage, retention and recovery
Submitted information is saved in cloud storage. Business records have revision history and recovery export tools. These safeguards reduce risk; storage capacity is subject to provider limits and no system can guarantee that information can never be lost. Keep separate secure copies of essential source records and recovery exports.
Your choices
Send only information relevant to the task. Do not send passwords, one-time authentication codes or payment card details. Contact adams@brightedgenexus.com to request access, correction, deletion or a review of confidentiality instructions. Some business records may need to be retained to meet agreed work or legal obligations; we will explain any applicable limits.
Cookies and browser storage
The business app uses secure session cookies for sign-in. Offline features store a protected working copy on a device you prepare; sync pending sales before removing app data. Public request forms do not save the contents of your brief to browser storage.
Privacy notice updated 30 October 2026. Contact: adams@brightedgenexus.com.
Eva questions and AI processing
With your consent, questions and recent conversation are sent to OpenAI and its search providers for a response. Do not submit confidential client records, passwords, bank details or identity numbers. Our app does not store chat transcripts; provider retention and processing policies still apply. Calculator inputs are processed by our calculation endpoint without AI and are not saved as calculator records. Hashed request counters are used to control misuse and costs. Eva has no access to your private accounting workspace.